PENINGKATAN KUALITAS PELATIHAN DI TRAINING CENTRE MELALUI INTEGRASI METODE SERVICE QUALITY (SERQUAL) DAN QUALITY FUNCTION DEPLOYMENT (QFD) Study Kasus pada PT. XYZ

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ژورنال

عنوان ژورنال: J@ti Undip : Jurnal Teknik Industri

سال: 2017

ISSN: 2502-1516,1907-1434

DOI: 10.14710/jati.11.3.167-176